Fix Your Ears™ Terms and Conditions

Pricing Terms and Conditions

Refund and Warranty Policy

All hearing instrument products we sell can be returned within 60 days for a 100% money back refund. Within the same period, hearing instruments can be exchanged for another model.

All hearing instrument products we sell have a (3) three years manufacturer warranty as well as (3) three years loss and damage (L&D) coverage. L&D is limited to a one-time replacement per instrument, at a cost of $400 per instrument claimed.

 

Terms

Prices may vary by promotions, quantities, and individual insurance contracts. Posted prices reflect the most current pricing after all discounts have been applied, with the exception of promotional offers with specified guidelines and expiry periods.

 

DISCLAIMERS AND USE

Accuracy of Information

We attempt to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or correctness of any information on this Web Site. For example, products included on this Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on this Web Site. In addition, we may make changes in information about price and availability without notice. Occasionally a price displayed on the website may have been recorded incorrectly by an inadvertent key stroke or incorrect transfer of data. In these cases, Fix Your Ears™ should not be held to that inaccurate pricing information. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any party deemed as wholesaler, or reseller. We also may require verification of purchaser information prior to the acceptance and/or shipment of any order.

Use of FixYourEars.com Web Site

The design of FixYourEars.com Web Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of the owner of such material. You may not modify the information or materials displayed on or that can be downloaded from this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. All trademarks, service marks, trade names, trade dress, product names and logos appearing on the site are the property of their respective owners. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

Inappropriate & Unwarranted Material

You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this Web Site and the social media channel associated with FixYourEars.com™. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.

 

Privacy Policy

Information collected by FixYourEars.com

Each time you visit FixYourEars.com, our web servers automatically collect your device I.P. address or device I.D., the search engine(s) or referring web page, web browser software, and a record of your activity while visiting the site.

FixYourEars™ collects personally identifiable information (such as first and last name, credit card number, home address, e-mail address and telephone number) that you provide when you make a purchase; fill out a survey or questionnaire; sign up for our newsletter.

Using Your Personal Information

Your personal information is used by FixYourEars™ to enhance your customer experience on FixYourEars.com, respond to your requests, tailor special offerings to you, communicate with you about products, services, and events or programs offered by FixYourEars™. The information you provide to FixYourEars™ may be combined with demographic and other information that is available in order to allow FixYourEars™ to better communicate with you and enhance your shopping experience. FixYourEars™ may also use this information to analyze and manage its businesses. Aggregate data (which does not allow an individual to be identified, contacted or located) is collected from online and offline facilities and may be used to enhance the ability of FixYourEars™ to communicate with you, and for internal analysis and management purposes.

Sharing Your Personal Information

FixYourEars™ will not distribute, sell or provide your personal information to any unaffiliated third parties.

How is my personal information protected?

FixYourEars™ complies with PCI Data Security Standadrs (DSS) on our website site to ensure consumer protection against identity theft, misuse or alteration of any personal information collected from FixYourEars.com. When you access your account information or transmit personally identifiable data to the FixYourEars.com, that information is stored on secure servers that FixYourEars™ secures to prevent any unauthorized access or intrusion. FixYourEars™ employees cannot be held accountable for any unauthorized access to personal information obtained by hackers or others through illegal measures.

How does the FixYourEars™ use cookies?

FixYourEars.com uses “cookies,” which are small pieces of information stored by your web-browser or application on your computer’s hard drive. The cookies are used to connect your computer with information stored about your preferences and product purchases on. (Some examples of this data include your account preferences, items added to your cart, user specific information on pages accessed and previous visits to the site.) Third parties may use cookies, web beacons, and similar technologies to collect or receive non-personal information from our website and elsewhere on the internet and use that information to provide measurement services and present appropriate content. FixYourEars™ does not use cookies to store any of your personal or financial information on your computer. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies or how to disable cookies altogether. If you reject cookies, you may not be able to participate in certain activities or receive a presentation tailored to you. To learn more about how cookies and interest based ads work, and to opt out of companies customizing ads for your browser you may visit https://fixyourears.com/opt-out.

How to contact FixYourEars.com

If you have questions or concerns about the Terms of Use and Privacy Policy, call us toll free at 1-877-577-HEAR(4327).