A: Thesquealingthat you or those around you hear is called feedback. Feeback may occur because something has changed with the way the hearing aid fits in your ear. This can be because your hearing aids need to be cleaned, your ears have accumulated debris in the canal, or your ears have grown (your ears continue to grow as you age). If you are experiencing feedback, try cleaning your hearing aids and your ears themselves. If that does notstop the feedback, consult your hearing care provider.
A:Hearing aid batterieshave a positive and negative side, just like any other battery. Generally, there will be a red (+) sign on the battery door indicating the positive side should be up. The positive side of a hearing aid battery is flat and has a (+) sign on it. What do I do with the batteries when I’m done with them? We recommend recycling them, keeping all battery waste separate from other recyclables. This can be done at most electronics stores. Is it OK for me to sleep in my hearing aids? When going to bed for the night, you should remove your hearing aids and open the battery door to help conserve battery life.
A: Opening the battery door at night does two important things: 1-It ensures that the battery is not being drained, allowing for more economical use of your hearing aid. 2-It allows air into the hearing aid, which is helpful in preventing moisture build-up.
A:A simple cloth or tissue can be used to wipe down the hearing aids. A brush can be used to help remove more stubborn or stuck debris if necessary. Refer to the User Guide that came with your hearing aid for more details.
A:Use a thin wire or the cleaning brush that comes with your hearing aid to clear the vent. If using a thin wire, insert it into one end, and push it through until it comes out the other end. Be sure to wipe off any debris with a cloth or tissue before removing the wire from the vent.
Q: My hearing aid is beeping, what does that mean? A: The beeps can mean a variety of things. Beeps can indicate that a battery is getting low, that the hearing aid program is changing (when you push the program button) or there are changes to the volume. If you are unsure of what the different beeps mean, check with you hearing care provider for more information on specific beeps, or refer to the User Guide that came with your hearing aid.
A: It is possible to hear a whistle when putting a hearing aid in your ear. If should not, however, whistle when it is in place in your ear. If it does, make an appointment to have your hearing aid checked.
Q: My hearing aid is ‘dead’, is there anything I can do? A: There are a couple of things to check before making an appointment with your hearing care provider. 1-Try a new battery. 2-Make sure the hearing aid isn’t plugged with debris or wax, preventing sound from coming through. 3-If you look at the ear dome and it is plugged with wax, gently remove it from the opening (BTE)or replace the wax filter (RIC). 4-Make sure that if you have a volume control on your hearing aid that the volume is turned up. 5-If none of these things solves the issue, make an appointment to have your hearing aid checked.
Q: Will wearing my BTE or RIC hearing aid interfere with my glasses? A: No, it should not. Many people wear both hearing aids and glasses. Make sure that when you remove your glasses that you use both hands, one on each bow by your temple, and pull them straight forward. Avoid pulling your glasses roughly off to one side – this may cause the hearing aid on the opposite side to become dislodged.
Q: How often does the wax filter need to be changed? A: It varies depending on how much wax your ear produces. Estimates range from once per week, to once every few months. Inspect the wax filter frequently, and change when wax or other debris becomes noticeable.
Q: What is the hole next to the wax filter on my hearing aid? A: That is the vent. The vent allows for some sounds to enter your ear naturally as well as provide ventilation for your ear canal. Natural ventilation is important because it prevents the ‘plugged up’ or occluded sensation you would get if your ear was completely closed off with the hearing aid.
Q: Are the microphone covers easily replaceable? A: Yes, the O-Caps and T-Caps used by our Bliss and Charm custom styles are easy to replace by either the hearing aid wearer or the hearing care provider. Replacement caps can be ordered from your Sonic provider.